Technical Support Center
Outlook Express [E-mail] Setup
Please note: These are minimum setup instructions and do not cover all possibilities. We are able to provide limited technical support via telephone if you have problems setting up your system. Setup, configuration and optimization of your system in our offices are FREE for all new customers. Re-installs or setups on additional computers are a minimum $30 charge.
- Open Outlook Express.
- When Outlook Express opens: Click on Tools menu, select Accounts, click on Mail tab, click Add button, select Mail.
- Enter Display name (display name is displayed in the from field when you send a message)
- Enter email address (username@our-town.com)
- My incoming mail server is a POP3 server.
- Incoming mail server and Outgoing mail server names are: mail.our-town.com.
- Account name: your username. Password: your password.
- Do not check: Log on using Secure Password Authentication
- Click Finish.
- Highlight the account you added. Click the Properties button.
- Under the General tab, type your email address in the Reply address field, click Apply.
- Click the Connection tab. Check the box, Always connect to this account using:
- Hit the down arrow button and select the Our Town dial up connection, click Apply.
- Click the Advanced tab. Under Server Timeouts set to Long (5 minutes), click OK.
- Click Close.
- Click on Tools menu, select Options.
- General tab, check the box: When starting, go directly to my 'Inbox' folder, click Apply.
- Click the Connection tab. Uncheck the box (if checked), Hang up after sending and receiving.
- Click the Security tab. Uncheck the box, Do not allow attachments to be saved or opened that could potentially be a virus, if you want to open attachments, click OK.
