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CHECK WEBMAIL

New Webmail Support Center

Learn how to use Our-town's new webmail system. Click on each function below to take you to a step by step tutorial with pictorial examples.
  1. Logging In/Checking for New Messages
  2. Send a Simple E-Mail
  3. Read New Emails
  4. Reply to an Email
  5. Send Email with Attachment
  6. Add entry to Address Book
  7. Add entry to Address Book from received email
  8. Make a Calendar Entry
  9. Edit or Delete a Calendar Entry
  10. Create an Email Mail Folder
  11. Delete an Email Folder
  12. Create a Message Rule
  13. Create an Email Signature
  14. Configure HTML or TEXT for Compose Message
  15. Change Spam Filter Settings or check for spam emails
  16. Recovery of your Postini spam filter password
  17. Postini spam filter users guide

Logging In/Checking for New Messages

  1. Open an Internet browser window such as Internet Explorer, Mozilla Firefox, Apple Safari, or Google Chrome.
  2. In the Address bar at the top, type http://webmail.our-town.com and hit enter
  3. Or from our homepage http://www.our-town.com click “Check Webmail.”
  4. Type in your username, this will be the first part of your e-mail address. (Example: If your e-mail address is johndoe97@our-town.com, your username will be johndoe97)
  5. Type in your password
  6. Click Enter
  8. After the new page loads Click on INBOX

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Send a Simple E-Mail

  1. To send an e-mail, click “Compose” at the top left of the page, which will open a new window to compose your e-mail.
  3. After the “Compose Message” box loads type in the email address you wish to send your message to.
  4. Be sure to type the Subject of the email in the space provided.
  5. Begin typing your message in the blank space provided beneath the Subject line
  6. When you are ready to send your message, Click the Send button in the upper left part of the message area.

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Read New Emails

  1. Click on INBOX on the left-hand side of the page. This is where you can read all of your emails
  3. To read/open an email simply click on the Subject link of the email you want to read

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Reply to an Email

  1. To reply to an email click on the Reply button in the upper left-hand corner of the message
  3. Type your reply message in the space provided
  4. Click the Send button in the upper left-hand corner of the message

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Send Email with Attachment

  1. Sign into your email account. For instructions how to sign in see the first section of this tutorial
  2. Click on Compose at the top left of the page.
  4. After the “Compose Message” box loads type in the email address you wish to send your message to.
  5. Be sure to type the Subject of the email in the space provided.
  6. Click on the Browse button next to the blank space labeled Attachments.
  8. Navigate to the file you wish to include with your message.
  9. When you find the file you want to include with your message click on it once to select it.
  10. Click the Open button. This will attach your file to the email message.
  12. Type your message in the blank space provided beneath the Subject line.
  13. Click the Send button in the upper left part of the message area.

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Add entry to Address Book

  1. Sign into your email account. For instructions how to sign in see the first section of this tutorial
  2. After signing in, click on the Address Book button at the top of the page.
  4. Click the New Contact button
  6. In the File As space, enter the name of the person or business the way you want it to be displayed in the address box.
  7. Enter the email of the contact that is being added to the Address Book. You may enter up to 3 different email addresses to each Address Book entry.
  8. Although it is not necessary, you can also add many other things to the contact information for each entry in the Address Book. Things such as first and last name, place of work, phone numbers, physical and mailing address, and job title. You can also add some notes to each contact.
  9. Click the button that looks like a Check Mark to save this contact and return to the address Book. Clicking the Check Mark with an arrow allows you to save this contact and add another new contact.

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Add entry to Address Book from received email

  1. This portion will explain how to automatically add the email address of a sender from a received message.
  2. Navigate to the Inbox. For instructions on how to do this see the Read New Emails section of this tutorial.
  3. Open the email. For instructions on how to do this see the Read New Emails section of this tutorial.
  4. In the upper right-hand corner of the message, click the Arrow next to where it says (MyDomain).
  6. Click the Contacts option on the list.
  8. Click the Take Address button next to Contacts.
  10. The contact is now saved in the Address Book.

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Make a Calendar Entry

  1. Storing events in the Calendar inside your email account is a good way to keep track of the things you have scheduled.
  2. Sign into your email account. For instructions how to sign in see the first section of this tutorial.
  3. Click on the Calendar button at the top of the webmail window.
  5. You can change the calendar view by clicking the view buttons in the top left corner of the calendar.
  6. Change to month view. Do this by clicking on the calendar view button that is orange.
  8. Click on the date of the day in which you wish to set an event.
  10. Click the New Event button.
  12. From here you can set the name of the event (meeting, party, game, etc.) and choose who, if anyone, to notify when and where the event is taking place.
  14. Notifications can be sent via email. You can also send an RSVP via the notification email.
  15. When sending the notifications, the To box is for email addresses of users that are required to attend. The Optional box means just what it says, users at these addresses are not required, but requested to be in attendance. The Inform box is for user emails that are simply being notified.
  16. ***If you do not wish to send an RSVP make sure to deselect Send Requests.
  17. From this screen you can also set the attributes of the event, i.e. date/time, time length, etc.
  18. When you have finished configuring the event click the save button. This will save the event to the calendar and send email notifications.

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Edit or Delete a Calendar Entry

  1. Sign into your email account. For instructions on how to sign in see the first section of this tutorial.
  2. Click on the Calendar button at the top of the webmail window.
  3. Change to month view. Do this by clicking on the calendar view button that is orange.
  4. Navigate to the month of the event by clicking the arrows pointing left and right at the top of the calendar.
  5. After you find the event you wish to edit/delete, open the event by clicking on the name of the event.
  7. To edit the event click on the Edit button that looks like a pen.
  9. After you make the desired changes click the Save button.
  11. To delete the event click the Delete button that looks like a trash can.

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Create An Email Folder

  1. Creating new folders can make it easier for you to manage the mail in your inbox.
  2. Sign into your email account. For instructions on how to sign in see the first section of this tutorial.
  3. On the left-hand side of the screen you should see a box labeled Management. This is where you can create email folders.
  4. To create a new folder type the name you wish to assign to the new folder in the blank space provided.
  5. Select the type of folder you wish to create. If you want to make a new folder for emails to be stored in select Mailbox.
  6. After naming the new folder and selecting the folder type, click Create.

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Delete An Email Folder

  1. Sign into your email account. For instructions on how to sign in see the first section of this tutorial.
  2. Make sure to move any documents that you do not want deleted to another folder that will be left alone, otherwise everything inside the folder you are deleting will be deleted along with the folder.
  3. Open the folder you wish to delete. Do this by clicking on the folder on the left-hand side of the email page.
  5. Open the settings for this folder. Do this by clicking on the folder settings button on the right side of the screen.
  7. Click Remove Folder.

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Create a Message Rule

  1. This section of the tutorial will demonstrate how to configure a message rule so that it will move an incoming email directly to the desired folder based on who it is received from.
  2. Sign into your email account. For instructions how to sign in see the first section of this tutorial.
  3. Click on the Mail Control button at the top of the email page.
  5. Choose a name for your new rule and type it in the space provided at the bottom of the Rules page.
  6. Click Create
  8. After you click Create the new rule should appear in the list of rules immediately above where you just clicked Create.
  9. Click the Edit button associated with this new rule.
  11. Click the drop down menu labeled Data.
  13. Choose From.
  14. Click the drop down menu labeled Operation.
  16. Choose Is.
  17. In the box provided for Parameter enter the email address of the sender you wish to sort surrounded by asterisks. E.g. *example@domain.com*
  18. Click the drop down menu labeled Action.
  19. Choose Store In.
  21. In the Parameter box for Action type in the name of folder you wish to move these emails to.
  23. After you have chosen the folder you wish to move the emails to click Update check at the top left of the page.
  25. For instructions on how to create new folders see the Create or Delete Mail Folders section of this tutorial.

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Create an Email Signature

  1. Sign into your email account. For instructions on how to sign in see the first section of this tutorial.
  2. Navigate to the settings page by clicking on the Settings button at the top of the email window.
  4. Click on the Compose tab.
  6. Type in your desired signature in the space provided in the Signature box.
  8. When you have finished with your signature click the Save button in the top left corner of the Compose menu. All outgoing emails should now include your custom signature.

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Configure HTML or TEXT for Compose Message

  1. Outgoing emails can be configured to include HTML in the text.
  2. Sign into your email account. For instructions on how to sign in see the first section of this tutorial.Sign into your email account.
  3. Click Compose at the top of the email page.
  5. Inside the compose message window choose Format HTML. Do this by clicking on the checkbox next to where it says Format HTML.

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Change Spam Filter Settings or check for spam emails

  1. This is where you can login to see what emails have been marked as spam, sent to trash, or emails pending you decision of spam or not spam. Just click on the tabs at the top for each email list.
  2. Open a web browser, i.e. Mozilla Firefox or Internet Explorer.
  3. In the Address bar at the top type https://login.postini.com/ or click here
  4. Enter your Our-Town email address and password to log into the Postini message center portal.
  5. Click on My Settings in the upper-right portion of the screen.
  7. To change the spam filter settings click on Manage Junk Filters in the blue box labeled Junk Settings.
  9. To expand the options for the junk filters click on Show Category Filters.
  11. From here you can control which specific types of junk mail are filtered more stringently.
  13. Make your selections and click Save Settings

Recovery of your Postini spam filter password

  1. In a web browser go to https://login.postini.com/ or click this link.
  2. Enter your full email address for the username.
  3. Enter the word junk for the password, and click the login button.
  4. It will fail and give you a link that says forgot password. Click this link and Posini will email you a temporary password which you can use to login and reset your password.
  5. Postini passwords offer you greater security and must contain at least 1 upper case letter, and one number in the password.

Further information concerning the operation of your Postini spam filter can be read in this PDF file HERE

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